PRIVACY POLICY
This privacy policy explains how Edinburgh Craft Studio Limited uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Edinburgh Craft Studio Limited collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Information to allow us to process your order and manage your account.
How do we collect your data?
You directly provide Edinburgh Craft Studio Limited with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Message us via the Contact form on the website.
- Subscribe to our Newsletter via the link on our website.
- Use or view our website via your browser’s cookies.
Edinburgh Craft Studio Limited may also receive your data indirectly from the following sources:
- WooCommerce – provides eCommerce services to our website
- MailChimp – provides email marketing services to our website
- Stripe – provides Credit Card and other payment processing services to our website
How will we use your data?
Edinburgh Craft Studio Limited collects your data so that we can:
- Process your order and manage your account.
- Respond to any queries you make via the Contact webpage.
- Email you with special offers on our products and services we think you might like.
Edinburgh Craft Studio Limited will share your data with our partner companies so that they may offer you their products and services via our website.
- WooCommerce – provides eCommerce services to our website
- MailChimp – provides email marketing services to our website
- Stripe – provides Credit Card and other payment processing services to our website
When Edinburgh Craft Studio Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Edinburgh Craft Studio Limited securely stores your data at the IONOS data centre in Frankfurt am Main, Germany.
Marketing
Edinburgh Craft Studio Limited would like to send you information about products and services of ours that we think you might like – if you have agreed to receive marketing via our Newsletter subscription. You may always opt out at a later date.
You have the right at any time to stop Edinburgh Craft Studio Limited from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click the “unsubscribe” link in the email you received when you signed up for the Newsletter or contact us directly via our “CONTACT” page below.
What are your data protection rights?
Edinburgh Craft Studio Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Edinburgh Craft Studio Limited for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Edinburgh Craft Studio Limited correct any information you believe is inaccurate. You also have the right to request Edinburgh Craft Studio Limited to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Edinburgh Craft Studio Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Edinburgh Craft Studio Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Edinburgh Craft Studio Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Edinburgh Craft Studio Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our “CONTACT” page below.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Edinburgh Craft Studio Limited uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies our website uses:
- Functionality – Edinburgh Craft Studio Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Analytics – Edinburgh Craft Studio Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Edinburgh Craft Studio Limited website contains functionality provided by other website service providers e.g. WooCommerce, MailChimp, Stripe. Our privacy policy applies only to our website.
Changes to our privacy policy
Edinburgh Craft Studio Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 June 2020.
How to contact us
If you have any questions about Edinburgh Craft Studio Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via our “CONTACT” page below.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Edinburgh Craft Studio Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.